Frequently Asked Questions

New Tenants must pay their Security Deposit in advance in order to hold the Apartment. First month's rent and Key Deposit(s) are due by the Lease Start Date. 

Is this still available?

We have 78 rental units adjacent to Wilkes University. While an individual unit may not be available, we certainly have others ready to be rented. 

What do I need to do to rent an apartment?

All of the application forms need to be completed. Each Tenant must fill out a Tenant Application form. If more than one Tenant, all Tenants must fill out and sign a Roommate Agreement form. All Tenants must (together) sign a Smoke and CO detector form. All Tenants must (together) sign an EPA disclosure form. All Tenants must have a Parent or Guardian sign and complete a Guarantor form. 

In addition to the forms, due at or before lease signing a Security Deposit in the amount of one month of rent is due. By the Lease Start Date, First Month and Key Deposit are due.  

Is this just for students? Do Tenants need to be a student at Wilkes University?

Most of our tenants are, but they may be students at any College or University, including Wilkes, LCC, Kings, or another center for higher education. 

Can I have you hold an apartment for me?

Yes. To "hold" an apartment requires the successful submission of the necessary paperwork and a Security Deposit. This will hold an apartment while the Lease is drafted and sent out to be signed by the Tenant(s). 

When can I start my Lease?

Leases are for terms, not monthly (though the payments are broken down into monthly payments for convenience). Leases run from June 15 to May 31 of the following year for new Leases. If you are renewing a lease, it will run from June 1 to May 31 of the following year. The start date of June 15 for new Leases is to give our maintenance staff sufficient time to perform any repairs or maintenance, paint, and clean each unit prior to new tenants moving in. 

What do I do if something needs to be repaired?

We have 2 full time maintenance staff members on site. If something needs repair during normal hours of operation, M-F 8am-4pm, simply call the office or email and maintenance will take care of it. If an emergency happens after hours, on a weekend, or otherwise outside of normal operating hours, call the emergency number given to Tenants. If something needs repair outside of normal operating hours and is NOT an emergency, an email or call will suffice, and maintenance will take care of it the following business day. 

What is included with the apartment? Are apartments furnished?

All apartments are unfurnished, though a refrigerator and stove are always provided and maintained in working order. Furniture is provided by the tenant.

Do the apartments have washers and dryers? 

There are no washers and dryers in the apartments, but there is a central Laundry room on site. The Laundry room is locked, and each tenant is given a key to the Laundry room. The Laundry room has digital washers and dryers inside. Tenants can use the free app from Caleco in combination with the QR code on each machine to wash and dry clothing. The app will even tell you when your machine has completed its cycle. 

Is there parking on site?

There is free parking on West Ross and South River streets on a first come, first served basis. We also have 3 parking lots on site that are by permit parking only. Parking permits are $30 per month, from September to May, with individually assigned numbered parking spots. Parking in the lots is free and unassigned during the months of June, July, and August. Tenants have the right to call and have towed any vehicle parking in their assigned parking spot at no cost to them.